Store Policies

Shipping & Delivery

All Ready to Ship items will be completed andin the mail to you in 1-3 business days. Custom Orders 4-6 weeks is my current production time.  You will receive an email when your package has been shipped.  All shipping is mailed USPS& insured with tracking: priority (1-3 days), or express (overnight), please let me know and i can create a custom listing for you.

Returns & Replacements

I want you to be happy with your purchase!    All custom orders are final sales. That being said i stand by the quality of my work, if it is a mistake on my part i will gladly fix it free of charge. Being as most of my jewelry is Made to Order it is not possible to take returns since the pieces are Customized for you.

With Ring sizing it is $50 for silver and $100 for Gold, please go to a local jewelry store for sizing and note your size in thin bands and the wide sizers as well, to help with accuracy.

Ordering Custom Pieces

Custom orders are available and welcomed!  Anything from having a certain stone set in a piece you see on the site, or your own wording, to having your one of a kind engagement ring or wedding bands made.  If you have special piece you would like designed please contact me with the details to receive a quote.  All custom orders require 4-6 weeks creating time.  Please note rush orders are possible but will incur rush fees.

Payment, Pricing & Promotions

Payments are taken through my store.  Pricing is subject to change due to the daily fluctuation of the gold/silver market price.  Promotions will be offered periodically so check back often to see our sales and promotions!

Handmade Jewelry

Due to the handmade nature of the jewelry, your piece may vary slightly from the image shown.  

Copyright

All designs are original Melissa Tyson Designs the images, designs and jewelry are all copyrighted.